Feedback and updating mechanism for procedures

A policy is a course of action or guidelines to be followed whereas a procedure is the ‘nitty gritty’ of the policy, outlining what has to be done to implement the policy.

For example, a staff recruitment policy could involve the following procedures: Activity Most community service organisations will have in place policies and procedures that govern and regulate privacy and confidentiality of client information.

Because policies and procedures are the foundation of your business, they should be accessible for your team members, employees or partners.

Confluence is a platform that makes collaboration easy.

This concept not only applies to what you can disclose about your clients or your organisations outside of work, but also what can be shared in network meetings.

What information can be shared with other organisations, who shares it and how this information is given out should be clearly defined in any effective, professional service.

Humans update their beliefs upon feedback and, accordingly, modify their behaviors to adapt to the complex, changing social environment.

You will need an efficient way of creating, updating and sharing content.Rather than scrolling through an endless document, Confluence gives your policies and procedures a user-friendly interface.


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